In part one of a two-part series, Jeff Booher shares his agency horror story and hopes college grads & job seekers avoid these judgment errors during the interview process.
Agency Horror Stories Part One: Red Flags During the Job Interview
Jeff [00:00:00] Warning: This episode may contain adult content.
Sandro [00:00:11] Welcome back to Liz and Sandro’s Marketing Podcast. We are the podcast that helps your small business grow through all things digital marketing including SEO, paid search, paid social and so many other ways. Today we’re taking a different tact. Warning: This episode may contain some adult content. May give some of you PTSD if you’ve lived the agency life. But today we’re taking a different tack. We’re talking agency horror stories and for that we are joined by our guest Jeff Booher, Liz is going to introduce him.
Liz [00:00:44] That’s right, we have Jeff back. He has held leadership roles in the marketing industry for over 15 years. So he comes with quite a bit of experience. He is currently employed as a marketing and business consultant and project manager and he has listened to every episode of our podcast and we thank him for that. We think he’s responsible for most of our downloads. But let’s jump into the topic, agency horror stories.
Jeff [00:01:07] Sure. And before we do that I just want to thank you both for having me. I do download your podcast on all of my devices.
Liz [00:01:13] Multiple times.
Jeff [00:01:14] And encourage my family and friends to do so. I actually hijacked, I will hijack their devices and subscribe.
Liz [00:01:21] Aww, thank you! We appreciate that.
College Students Should Be Prepared for Bad Interviews
Sandro [00:01:25] We’re talking about one specific agency horror story you have, correct?
Jeff [00:01:29] Yeah. It will go unnamed but this….
Sandro [00:01:32] Liz is also familiar with this agency…
Jeff [00:01:35] But this can and probably does apply to you know, countless other agencies that are out there.
Liz [00:01:42] I agree. I have also crossed paths with the agency Jeff will be talking about. But I know it’s not uncommon.
Sandro [00:01:51] One of the reasons we’re doing this is our last episode was about, a recent episode was about what college students can do to better themselves in the marketing world, better prepare themselves in case college didn’t really prepare you or let’s say you want to brush up on some things. We talked about that recently and in this episode Liz gave some great examples that she went out into the real world after college and wishes she would’ve learned some of these things.
Liz [00:02:19] That’s right. And I didn’t start my career off at a marketing agency. However, again I was just so excited to have a job and be working and earning a paycheck. And there were a lot of red flags that I probably should have caught in the interview process and in that first week of employment I should have been looking for another job immediately and got the heck out of there. But hey, here I am. Everything happens for a reason. I landed on my feet and I’m OK. But if we can share some insight with college graduates and help them make good career choices then that would be great.
College Prepares You For Many Things, But Not Bad Interviewers
Jeff [00:02:58] Yeah. You know in college they do a really good job of preparing you for the tools you’ll be using and the subject content. And I think to be fair to college they can’t really prepare you for everything. There’s so much of what happens outside of the classroom that they just cannot prepare you for. And that’s called life and you have to live it. So I just want you know, people out there who may be recently graduated or in college or people who want to commiserate with us. You know just sharing this story to what college really can’t prepare you for and so you don’t have to learn as I did by going through it and finding yourself in a situation that’s not great.
Liz [00:03:39] So let’s start with the interview and the interview process and some red flags that as an interviewee you should be looking for.
Jeff [00:03:51] Hindsight’s 20/20. We’ve all made mistakes that we did not know at the time were mistakes. Perhaps you are in a relationship right now and that person may not be the one for you. We’ve all been there. And that does happen also with jobs. I kind of want to save face here in the beginning that in hindsight yes, it totally made sense that these were red flags. But at the time, I was completely unaware that they were.
Liz [00:04:22] Sure.
Avoid Applying When You’re Desperate
Jeff [00:04:22] I applied via LinkedIn a very, very reputable place to apply to a job. There was an ad, it was for a position that was within my skill set. I was working in banking at the time and a lot of transferable skills to an agency. I had had marketing experience before I moved to banking so I’m like, why don’t we just do this? This is great. I want to give you an idea of my desperation at the time. I had been laid off by my employer and it had been, you have three months on the job and then we’re eliminating your position.
Sandro [00:05:04] The bank?
Jeff [00:05:04] Yes. The bank. So I had to find a job quick. My wife was also pregnant. It was a planned pregnancy. So, not knowing that my banking job would be eliminated, I had to act fast. So I was kind of in a position that I want. This is kind of where I’m going to stop and say, you really don’t want to be looking for a job in that situation. You don’t want to be in that desperate situation where, hey I need a job, I need a paycheck. The bills are going to still come. I’m feeling stressed out. I’m trying to keep all the stress inside to support my pregnant wife. So that’s kind of the first red flag. Do not be desperate. Apply when you have maybe some cash saved up or…
Liz [00:05:46] Have an emergency fund. I mean, this is not a financial podcast but we’ll toss that out there for consideration.
Jeff [00:05:52] For sure, even though I worked in banking am not qualified to give any financial advice. But save your money I think is a pretty good place to start.
Liz [00:06:00] Just good rule of thumb. Yeah.
“Call Me If You Want to Chat”
Jeff [00:06:01] That said. So I really needed to get another position. I applied. The person who responded to my résumé. That’s always good because most of the time you get no response. And said, “Call me if you want to chat about the job.” Now… go ahead.
Liz [00:06:25] As opposed to some kind of official, hey we’d love to give you, get you scheduled for a first interview.
Jeff [00:06:33] Yes. Call me if you’re interested in the position, I thought was… So I emailed, I said, “I am interested in the position. Let’s meet.” Oh let’s have a phone conversation at a certain time. We agree on a certain time, I book a conference room at my banking job. I’m trying to be very professional about this I don’t wanna talk about this on the floor. So I take that time out of my day, block it off and I call. No answer.
Liz [00:06:59] Oh boy.
Jeff [00:07:00] And, okay fine. People get busy, whatever.
Liz [00:07:04] Maybe something came up. It happens.
Jeff [00:07:06] That’s right. So it’s fine. I wait you know, 10, 15 minutes. Call back. No answer. OK.
Sandro [00:07:14] But there’s voicemail right? You leave a voicemail?
Liz [00:07:16] It was probably full.
Jeff [00:07:18] I left a very professional voicemail. The second time I called it was full. So I’m like, OK…
Sandro [00:07:25] You’re making that up, that’s not true.
Sometimes You Have To Go Out To Your Car For Phone Interviews
Jeff [00:07:28] I wish I was making it up. I’m about to leave the conference room, there’s another person coming into the conference room and lo and behold, get a call back. So I do what people in that situation do, I go out to my car. So now I have all of my interview materials in my car.
Liz [00:07:50] On your lap.
Jeff [00:07:51] Yeah, it’s…
Liz [00:07:52] Spread out on the steering wheel.
Jeff [00:07:54] Right. It’s Cleveland, Ohio. It’s cold. So I didn’t have time to get a coat on. I just kind of had to answer the phone call and find the nearest emergency exit. Thank goodness the alarm did not sound. You know that would’ve been bad to evacuate the building there. So…
Liz [00:08:09] And by the way, did this… well, maybe you’re getting there. Did he acknowledge that or apologize for being late? Is this still a good time to talk? Should we reschedule?
Jeff [00:08:21] No. No. This was as if nothing had happened.
Liz [00:08:23] So that’s incredibly rude. I have scheduled calls with clients. The first thing I ask, “Is this still a good time to talk? I want to be mindful of your time.”
Jeff [00:08:35] I wouldn’t do it. Let’s just put it that way. So I’m shivering, I’m cold. I’m in my car trying to warm it up and everything. The call actually goes well. I represent myself pretty well because I had been doing some interview prep. I will get to the interview prep portion of the advice later. And I schedule an in-person interview. And the great thing about this agency that I thought, they were willing to work around my schedule. They scheduled the interview for 6 p.m. after the workday. Where I could go and not miss any work. So that was great.
Red Flag #2: Agency Has a Terrible Web Presence
Jeff [00:09:12] I’m getting the suit. Ironing. You know, we’re doing practice interview questions. I’m taking this very seriously. I’m doing some research on the company. Red flag number two: the company website was terrible. And it was a digital marketing agency. So I’m thinking, man the website’s gonna be very user friendly, loads fast. It’s gonna have all of those you know, hallmarks of, you know, someone who knows what they’re doing. It looked like it was from 1995, just very old, outdated, loaded, the load speed was very slow. And it was kind of unclear who did what. It was unclear just kind of their accomplishments, what they specialized in. And so…
Liz [00:10:03] Very vague.
Jeff [00:10:04] Very vague. And the LinkedIn page was like three sentences. So it was really hard to kind of pin down information about the company. If you cannot research the company, if the company doesn’t do a good job of marketing themself that is definitely a red flag. Because in attracting talent that would be something that the company would do is, hey you know, we’re getting, we want qualified candidates here, we’re gonna be competing.
Liz [00:10:35] We have to look the part. We have to show that this is a place where people want to come to work.
Jeff [00:10:39] Exactly. If you’re competing with other agencies, you want to compete for the top talent, you have to have a website that projects you in that ballpark of that other talent. But you know what, hey. You really make excuses for small businesses. You know, me in my head, I’m like, they just need me to come in there and fix their stuff. I can do this. I can…
Liz [00:10:59] You can save the day.
Jeff [00:11:00] They need me! Right?
Avoid Jumping at First Offers
Sandro [00:11:01] If you’re a college student you just want anybody that wants you. You’re happy that somebody wants to talk to you.
Jeff [00:11:06] Yeah. You send out 100 resumes & how many calls do you get? So if somebody is calling you…
Liz [00:11:12] So you get excited when you get those phone calls.
Jeff [00:11:15] Yeah. They have an interest in you. You schedule the in-person interview. You’re like ready to go. Like you’ve been at career services, your resume is, you know, it’s all tight. You have that suit that you bought or your parents bought you & you want to go out, you want to kind of, you know, take over the world. I wasn’t in that position, but I was in a position where I was kind of, I had that kind of eagerness to get that next position. So the website did list the address. I was able to find the address. And in driving to the interview, I noticed that this place looked more like a house than an office building. It just looked like a residence.
Jeff [00:11:58] Which, OK, whatever, it’s fine. You know, like there’s a lot of alternative spaces nowadays it’s…and again, see how many excuses I’m making for the company. Like it’s just a domino of excuses. So I get to the parking lot and it’s full & I don’t really know where to park. I’m kind of waiting and kind of on a side street and I see somebody pull out so I kind of take their spot. And in getting out of the car I noticed the parking lot was very icy because I had mentioned it was cold. It was very icy and I really…
Liz [00:12:32] Cuz this is like January, January in Cleveland.
Red Flag: Agency Leaves Door Locked When You Arrive for Interview
Jeff [00:12:33] Yeah it was. It was January. I had to really watch my step out of the parking lot. And by itself that would have been like, oh, OK well, you know, it changes, weather changes very quickly here. It could have been just, you know, some recent freeze over. But you know, I had an interview and I was coming into their company, I was visiting. One would have thought that, you know, taking the care to say, hey, we’ve got to put some some salt down for our visitor.
Jeff [00:13:01] So I get to the door and it’s locked. And I look inside of the office and there’s like no one, like ghost town. The lights are off. And I’m looking around and it’s kind of weird. And there’s cars in the parking lot. But no one’s there. I knock pretty loudly. I didn’t really see anybody that was there. You know, you’re interviewing, you don’t want to be like an aggressive knocker. But I did knock and after three times knocking somebody finally came, came out. “Oh, oh, hello!” Like it was almost like I surprised them. And again, another red flag. If you know, that company or that person is not waiting for you is not ready….
Liz [00:13:48] Prepared to greet you.
Jeff [00:13:49] Right. And it was after hours but we had agreed upon that time. So it was almost as if like this person was, it wasn’t communicated to this person that I would be coming in. I’m ushered into a conference room and then the interview questions start. Pretty basic questions. But another red flag. It seemed that this person who was interviewing me had not seen my resume before. Like this was like the first time they were looking at it. Because, and the reason why I say that is because they were reading, “So…Jeff?” Off the resume, looking at the resume, “I see you’ve worked…at….” And then they named the banking company. “Why don’t you tell me a little bit more about that?”.
Red Flag: CNN or Fox News?
Jeff [00:14:36] I have on my resume my accomplishments. I have what I’ve done. But really just kind of had to restate the resume because I couldn’t really build upon what was on there because you know, like my resume. I wanted to kind of… what’s not on the resume. Hey, I want to tell you more information about…. But they really didn’t get to that kind of an in-depth discussion because I was, it was kind of an intro to me restating stuff that was on the resume.
Liz [00:15:03] Which is a waste of everyone’s time.
Jeff [00:15:05] Right. One other thing. There were actually two other red flags. One, of a question I was asked and one question that I asked. They asked, so they were doing some rapid fire and I kind of like these questions because it really kind of helps you get to know the person. They’ll be like, “Coke or Pepsi?” Or “Apple or Windows?” And that’s fine. Like it gets you the more conversational. But the one question that I took issue with, they asked me, “CNN or Fox News?” And I said, “Both.” I said, “Both. I’m a regular consumer of media.”
Liz [00:15:47] Consumer of the news, yeah.
Jeff [00:15:48] I saw what they were trying to do.
Liz [00:15:49] Yes. Yes. Oh my god.
Ask About Work / Life Balance
Jeff [00:15:52] That, I was like, why don’t you just come out and say it, right? Why do you, why do you gotta beat around the bush? The other thing is, I asked my interviewer about you know, some work life balance. But I didn’t put it in like that cheesy term. I said, hey, you know, what do you like to do outside of work?
Liz [00:16:09] Yeah.
Jeff [00:16:10] And kind of, what kind of office events do you offer kind of for people get to know each other? Because in my experience, if people have kind of hobbies that they’re into and the office does kind of invest in some work outings, they’re very you know, friendly to people who have things going on outside of work. And my interviewer said, “This is my life.”
Liz [00:16:33] Ooh.
Jeff [00:16:37] Again, I should have gotten up and left. I should have ran and slipped on the ice and sued them. I did not do that. Instead I was like, oh this… again…. you know in recounting this, I can’t believe how many times I made excuses.
Liz [00:16:56] You made excuses for them.
Jeff [00:16:57] I said, oh this guy’s pretty ambitious.
Liz [00:17:01] He’s juggling a lot. Yeah.
Jeff [00:17:03] He’s a higher up person in the company. Good for him. Good for him that he’s investing so much of his…. it sounds so stupid to say this now, but good for him that he’s investing so much of his time and life. And this company must be inspiring him to…
Liz [00:17:20] Must be going places. Yeah.
Red Flag: Agency Doesn’t Cap Interview Time / Length
Jeff [00:17:21] Yeah. So that was, that took an hour. And I didn’t really, there wasn’t really a cap on how long the interview would be. Another red flag.
Liz [00:17:31] Yep.
Jeff [00:17:32] You really want to be respectful of somebody’s time. And you know within, what do they say, the first 30 seconds? If a candidate’s going to work out or not. I don’t know if it’s 30 seconds but it’s very short. Within the first question or two. So an hour is, I think is more than enough time for a company to evaluate if you’re a good fit, for you to evaluate if the company is a good fit. After an hour I thought I’d be on my way. So that was not the case. The interviewer said, “Hey well, I want you to interview with one more person. I want you to interview with the CEO.” I said, “Wow, OK.” So it’s 7:00 at night. Okay fine. That’s whatever.
Red Flag: CEO Has CCTV Monitors & Cameras Everywhere
Jeff [00:18:18] So I go back. I’m ushered into the CEO’s office. And the first thing that struck me was there was a lot of CCTV monitors. It just looked like a security guard station. Like I’d never seen that before in a CEO’s office that there’d be so many monitors, camera monitors there. I look at it and I said, I said, “Oh, you’re pulling the security detail.” You know, you want to make small talk in an interview. And I kind of wanted to know more about it. Then the CEO without averting his gaze from the monitors said, “I just like to know what’s going on.”
Liz [00:19:02] Wow.
Sandro [00:19:04] And he laughed. He laughed right, he was joking?
Jeff [00:19:05] He did not laugh. I laughed. He did not laugh. And what struck me about that was most of the cameras were inside the building. They were not like, there was two cameras in the parking lot and all the other cameras were inside the building. So it wasn’t, it looked like a gas station you know, like….
Liz [00:19:27] Right.
Jeff [00:19:27] One of those things where you see like the recording…
Liz [00:19:30] When the person walks out of frame on one monitor and into the other. Yeah.
CCTVs are Creepy
Jeff [00:19:34] Yeah. Which makes sense if you have valuable inventory. Makes sense if you know, there is a shoplifting concern I think you should have cameras. But this is a office. This is a digital marketing agency. There is little to no inventory and it kind of weirded me out.
Liz [00:19:50] Some computers, office supplies. That’s about it.
Jeff [00:19:51] Yeah. And you know the good faith your employees that, hey, we don’t need to put a camera on you. We’re just going to…
Liz [00:20:00] Trust that you are doing your work.
Jeff [00:20:03] I mean not even trust. Just like not put that pressure on you. What if you like looked up and saw a camera like, staring at you like, which is what I did actually. I don’t want to give that away. The audience doesn’t know if I got the job or not. So I don’t want to…that’s a spoiler alert right there.
Sandro [00:20:17] So at this point for college students, if they’ve got all these red flags they should leave. But if they haven’t left by now, there’s more to come, right?
Three Hour Interview: How would you make the Postal Service profitable?
Jeff [00:20:23] Yes. This interview took another two hours. OK. It’s already six at night and already, it took another two hours. Which I just thought, it was very bizarre. It was one of those interviews, it was kind of a gotcha interview. So let me kind of describe that. The interviewer was trying to do some like brain teaser stuff. And ask me some of those questions like, “How would, you know, how many ping pong balls can fit into an Olympic sized swimming pool?” Or, “How would you make the Postal Service profitable?” You hear about those kind of horror stories like those, for those ultra competitive interviews like Goldman Sachs or you know…
Liz [00:21:12] Or write a poem.
Jeff [00:21:14] Right. Right.
Liz [00:21:15] Or a limerick, or like, yes. Some of these exercises that I guess are supposed to demonstrate your creativity or your ability to think on your feet.
Jeff [00:21:24] And I just thought it was actually an exercise in how you’d handle ridiculousness. Or like, how you would handle questions that didn’t have an answer. So it was weird, man. And again. Again. Red flag. If that’s not your bag. If that’s not something that you would feel comfortable doing… Like look, your interviewer… I’m not saying that every interview is supposed to be like a treat, like a day at the spa. But it should be, it should be indicative of something like you know, about the work, about who you are, about who they are.
Red Flag: Too Many Brain Teaser Questions During Interview
Jeff [00:22:03] And when you put, when you have this long interview of these like brain teasery weird questions… I just, that is, especially from the CEO, that is an indicator of company culture. It is an indicator of the type of environment this person is dealing in. And quite frankly, I think that these brain teaser questions were because the person did not know how to have an effective interview. So that would put him like, because he had the upper hand. Oh, I know all these answers and it’s my question and so that put you at like, you know that put you like on a, in a defensive, not defensive but you were kind of vulnerable to his questions.
Jeff [00:22:54] So kind of to recap the interview experience. Initial first impression – not great with the phone interview. The whole physical building, the whole physical kind of, you know, arriving on site was weird. You know, with no instructions, nobody there. People not welcoming you, not expecting you. Interviewer is not prepared. Interviewer is asking you weird questions. I mean, if that’s not enough red flags for you and for me like, maybe I deserved what I got.
Liz [00:23:35] Let’s spend just a quick minute on what would be considered professional. And I’m sure we could do a whole separate episode on this. But the interviewer picking up the phone at the right time, being prepared with questions. I know when I interview people at the beginning of the call I’m very clear. Here’s our agenda. We’re going to spend 30 minutes. Like, someone who’s very upfront about what the process is for this interview and subsequent interviews. I think that should all be very transparent.
How To Conduct a Professional Job Interview
Jeff [00:24:07] So the first thing would be the interviewer expressing interest in you and then offering you a chance to say, okay when when is a good time for me to call you? So accommodating you at the beginning. And stating the amount of time that the initial phone call would take. And then stating generally what the content of the call. That would be the initial, and then doing what they say they’re going to do. Right?
Liz [00:24:38] Right.
Jeff [00:24:39] Then it would be having a formal in-person interview invitation. Written. With the address, with where to park, with who to ask for, with numbers in case you get lost or in case something happens to reschedule. So it’s very, very clear about you know, what you’re gonna be doing, where you’re going to be going. What to expect when you get there. And then a welcoming you when you do arrive and perhaps offering you a coffee or water. That would be nice too. Making sure you’re comfortable making, saying, hey, do you need to use the restroom?
Jeff [00:25:16] Because I’ve also been at interviews, you drive an hour or whatever. You’re nervous. Maybe you sat in a Starbucks, maybe you were early, you kind of would like to use the restroom. And throughout the interview all I can think about is, I can’t wait to go back to that Starbucks and get out of here. It’s just being hospitable. And then allowing the candidate to wait in the lobby for a second to kind of gather their thoughts. Not usher them into a room then doing the interview. Like allowing them to kind of gather their thoughts, get everything together and then you know, escorting them into the conference room, having them pick their seat instead of you picking their seat.
Avoid Magic Shows When Interviewing Someone
Jeff [00:25:56] That’s also something that I find works well with candidates. So you’re not like, you sit at the head of the table and you know we’re all looking at you, saying, hey, have a seat wherever you’d like, adjusting to them. And so making sure they’re comfortable because the more comfortable a candidate is, this is not just for them, the more free they’re gonna be with what they they say to you and the more honest I think they’re going to be with you. If they’re on edge and they’re in a position where you know, they’re not comfortable they’re gonna be very guarded in their answers. So you’re not going to get the information I think that would be viable as company.
Sandro [00:26:31] Didn’t you interview somewhere and they had a magic show going on right behind you in the open window?
Jeff [00:26:36] I…OK. So this is kind of during the same, this is kind of during the same kind of process. I’d been laid off and I was going on a lot different interviews. It was another kind of startup but it was a more mature company. And I interviewed on a Friday and I interviewed with five people in three interviews back to back to back. It was a marathon. The last two people that I interviewed with were the instructors. And I was in a suit and they were in t-shirts. It was Friday, whatever. But again, you’d think that if you were interviewing somebody you’d wear something. Throw a coat, jacket on or something.
Liz [00:27:20] Absolutely. Yeah.
It’s The Final Countdooooowwwwwwwn!
Jeff [00:27:21] So it, the interview that they had scheduled, that was the interview. It was from noon to 1. And that’s when their students had a lunch break. Great. So I get to kind of see some of the students and how they interact with each other. And I was, the position I was going for was the pathways director which was kind of the the career services arm of it. After they’re done with their coding bootcamp it would it be my job to make sure they have internships and/or positions. So I’m like, great. Get to see some of the students.
Jeff [00:27:58] Well, that day was a Friday and on Friday they have like certain kind of like entertainment, like student showcase. Which I thought was bizarre. And it was one of those like, hip campuses where it’s like the glass conference rooms and my back was to the wall of where the showcase was going on. And at first I hear this loud music. It was like, you know that song like, The Final Countdown? Da da da daaaa…da da da da daaaaa! I’m answering about…
Liz [00:28:29] Serious questions.
Jeff [00:28:30] …my qualifications as to how I can, you know, my vision for the pathway program and then in the background, “the final countdoooowwwwnnnn!” And I’m like supposed to ignore what’s happening. You could hear it clearly.
Liz [00:28:45] Right.
Jeff [00:28:45] As clear as I’m just sang it into the microphone. So I’m like in a rock concert now. Which I’m, you have to roll with it. What are you gonna do? You gonna turn around, “Uh, Excuse me. Excuse me. Please stop.”
Liz [00:28:56] Right.
You’re Not As Important As Magic Day
Jeff [00:28:57] “I’m interviewing. I’m important.” No. You’re not. You’re just gonna roll. So, I couldn’t help but after the answer say, “Wow, it’s a pretty lively bunch.” And they’re like, “Oh yeah, yeah. We have our student showcase.” And I’m like, “Oh what are you, what’s going on today?” Like they say, “Oh well, one of our students is an amateur magician. So he’s putting on a magic show.” And right there in my head was; Are you [insert expletive] kidding me? Are you effing kidding effing me? And I’m like, what are you gonna do? So they asked me another question and I mid answer, I sh*t you not, the instructor says, “oh, is that fire?”
Liz [00:29:46] [laughter]
Jeff [00:29:51] They were not listening to…
Liz [00:29:53] To anything you were saying.
Jeff [00:29:54] …anything I was saying. And that’s kind of how I knew I would not get the job.
Liz [00:29:58] There you go.
Jeff [00:30:00] Scheduling my interview during the fucking magic show.
Liz [00:30:06] Wow. This has been great info. Lot of red flags that people should be on the lookout for. Any final thoughts before we wrap up?
Follow-Up As Interviewee
Jeff [00:30:15] Yeah. I just want to say that you know, you’re not done interviewing after your interview is over. There should be some follow up. And so of course I sent a thank you and you know, restating some of the things that were said and you know just kind of leaving them with an idea of how I can add value to the company. To which I got no response. And I did not hear from this company for three weeks.
Jeff [00:30:46] Again, so a good experience would be at least a response and/or um, getting back to you within I’d say a week, week and a half. I’d say you don’t want to leave your candidates out to dry because you know if you have talented candidates, they’re interviewing with more than just you and you need to stay competitive and on top of mind. And if that’s a candidate that you want to attract to your company.
Liz [00:31:09] I want to keep them engaged.
Jeff [00:31:09] Now you are kind of you know, you’re kind of pursuing them.
Liz [00:31:13] Definitely.
Jeff [00:31:15] Well Jeff, thank you for sharing this insight. We’re going to wrap up this episode and leave it at that. But in part two we are going to get into your actual agency experience and what to do when things just don’t seem quite right. So tune in to our next episode. Don’t forget to check us out on iTunes, Google Podcast and Spotify. You can also find us on social media. We are on Facebook, Twitter and Instagram. And if you as a listener have ever experienced any agency horror stories we would love to hear from you. We will include our email address in the show notes and give you a shout out on the show. Thanks so much and we’ll see you next time.